COFMOW shall pursue excellence in all its activities through:
COFMOW believes that Quality results from collective effort of all members of the organisation where each shall endeavour to be a quality person committed to achieving full satisfaction of the customer, both internal and external.
- A culture for Quality, Initiative and Team spirit.
- An institutionalised framework for determining consensus solutions with the customer which reduce maintenance an production costs
- Establishment of procurement procedures that ensure quick decisions, which are right first time every time.
- Enhancing customer satisfaction by flexibility of approach and speed of innovation.
- Continual improvement in systems and processes for decreasing costs and increasing timeliness and convenience of service.